Managing My Account

Learn how to manage your Hello Chef account

Jannelle avatar Osama Hamed avatar Glesni Holland avatar
17 articles in this collection
Written by Jannelle, Osama Hamed, and Glesni Holland

Why are you selecting recipes for me?

Everything you need to know about automatic system selections
Glesni Holland avatar
Written by Glesni Holland
Updated over a week ago

How to change my box's number of recipes?

Learn how to update the number of recipes in your box
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to update/add my meal preferences?

Jannelle avatar
Written by Jannelle
Updated over a week ago

How to cancel my subscription?

Learn how to cancel your Hello Chef subscription
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to change an order for one week only?

I want to make a change to my order for one week only. How do I do this?
Jannelle avatar
Written by Jannelle
Updated over a week ago

I just signed up to Hello Chef, what now?

A few things we recommend you do after signing up!
Glesni Holland avatar
Written by Glesni Holland
Updated over a week ago

How to reactivate my subscription

Learn how to easily reactivate your Hello Chef subscription
Jannelle avatar
Written by Jannelle
Updated over a week ago

Forgot to select your recipes before your auto-renewal?

Osama Hamed avatar
Written by Osama Hamed
Updated over a week ago

How to rate my recipes?

Learn how to rate your Hello Chef recipes and how it helps us improve!
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to choose my recipes?

Learn how to choose/select/pick your recipes for your upcoming box and future weeks
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to change my address?

Learn how to change your delivery address on your Hello Chef online account
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to skip a week/delivery?

Learn how to skip an order/delivery
Osama Hamed avatar
Written by Osama Hamed
Updated over a week ago

How to change my delivery timing?

Learn how to change your delivery timing on your subscription
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to change my delivery day?

Learn how to change your delivery day on your subscription
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to change my box size?

Learn how to change your future Hello Chef boxes
Jannelle avatar
Written by Jannelle
Updated over a week ago

How to change my preferred way of eating?

Learn how to change your default meal plan on your Hello Chef subscription
Jannelle avatar
Written by Jannelle
Updated over a week ago

How do I contact customer service?

Osama Hamed avatar
Written by Osama Hamed
Updated over a week ago