Hello Chef

Jannelle

Moustafa Othman

Learn how to manage your Hello Chef account

Manage My Plan

Can I skip my delivery for a week?

How to Delete Your HelloChef Account

Learn how to cancel your Hello Chef subscription

How to cancel my subscription?

Learn how to easily reactivate your Hello Chef subscription

How to reactivate my subscription

How to skip a week/delivery?

Looking to pause your subscription for over 4 weeks?

Can I pause my subscription?

Skip, Pause, Cancel

Can I get my box bi-weekly?

Here's how you can change your box size, delivery day or time for a certain week only.

Customise your weeks to suit your schedule

A step by step guide on splitting your order into 2 deliveries at no extra cost

How to add and manage your 2nd delivery

Learn how to update the number of recipes in your box

How to change my box's number of recipes?

How to change my delivery day, time and address?

Learn how to choose/select/pick your recipes for your upcoming box and future weeks

How to choose my recipes?

How to update/add my meal preferences?

Everything you need to know about automatic system selections

Why are you selecting recipes for me?

What if I want to make changes to my subscription?

Manage your plan 4 weeks ahead in one visit!

How can I select next week's recipes?

How can I check what's in my upcoming box?

Change Meals / Delivery

Forgot to select your recipes before your auto-renewal?

I want to make a change to my order for one week only. How do I do this?

How to change an order for one week only?

Can I order for 1 week only?

Cut-Off Times

My Menu

Account Info

Plan Settings

Invite Friends

Sustainability

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.