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How to change my delivery day?

Learn how to change your delivery day on your subscription

Jannelle avatar
Written by Jannelle
Updated over a week ago

It's super easy to customize your Hello Chef deliveries! Whether you want to change your delivery time or adjust your box size and servings, you may follow the steps below:

To make a change for one-week only:

  1. Log in to your Hello Chef Account

  2. Ensure you are viewing the menu for the week when you would like to make a change to your order

  3. Click on 'Edit Delivery'

  4. Select 'Change Day/Time'

  5. Select your preferred delivery day and timeslot

  6. Click 'Confirm' to save changes

To make a change for all future deliveries:

  1. Log in to your Hello Chef account

  2. Go to your Plan Settings in 'My Account'

  3. Edit Delivery Window and select your preferred Delivery Day/Time from the dropdown. Please note that changes will be effective starting the first delivery after your next automated payment renewal.

Note: When changing your delivery timing, please take note of the scheduled renewal times below. It is important to make the change prior the scheduled renewal time of your preferred delivery day.

  • Changes to default settings apply to all future deliveries unless a temporary adjustment is made.

  • Delivery adjustments must be completed before the cutoff time for the upcoming week.

  • Not all time slots may be available in every area; check your dashboard to view options specific to your region.

Automated renewal time

Delivery day

Sunday at noon

Thursday

Tuesday at noon

Saturday

Wednesday at noon

Sunday

Thursday at noon

Monday

Friday at noon

Tuesday

Saturday at noon

Wednesday

In case you have any questions about your delivery on the day, please call 048254400. For additional support, contact us anytime at [email protected]. We'd be happy to assist you with any issues or inquiries regarding your Hello Chef experience.

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