It's super easy to customize your Hello Chef deliveries! Whether you want to change your delivery time or adjust your box size and servings, you may follow the steps below:
To make a change for one-week only:
Log in to your Hello Chef Account
Ensure you are viewing the menu for the week when you would like to make a change to your order
Click on 'Edit Delivery'
Select 'Change Day/Time'
Select your preferred delivery day and timeslot
Click 'Confirm' to save changes
To make a change for all future deliveries:
Log in to your Hello Chef account
Go to your Plan Settings in 'My Account'
Edit Delivery Window and select your preferred Delivery Day/Time from the dropdown. Please note that changes will be effective starting the first delivery after your next automated payment renewal.
Note: When changing your delivery timing, please take note of the scheduled renewal times below. It is important to make the change prior the scheduled renewal time of your preferred delivery day.
Changes to default settings apply to all future deliveries unless a temporary adjustment is made.
Delivery adjustments must be completed before the cutoff time for the upcoming week.
Not all time slots may be available in every area; check your dashboard to view options specific to your region.
Automated renewal time | Delivery day |
Sunday at noon | Thursday |
Tuesday at noon | Saturday |
Wednesday at noon | Sunday |
Thursday at noon | Monday |
Friday at noon | Tuesday |
Saturday at noon | Wednesday |
In case you have any questions about your delivery on the day, please call 048254400. For additional support, contact us anytime at [email protected]. We'd be happy to assist you with any issues or inquiries regarding your Hello Chef experience.