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How to skip a week/delivery?
How to skip a week/delivery?

Learn how to skip an order/delivery

Osama Hamed avatar
Written by Osama Hamed
Updated over a week ago

Hello Chef is a weekly subscription service, where you receive a box of fresh ingredients and delicious recipes every week. If you wish to skip one or multiple weeks this option is available to you. Just log in to your Hello Chef account and follow the steps below:

  1. Click on "Edit Week"

  2. Click on “Skip Week” to skip your delivery on the selected week

  3. To unskip, simply click on ‘Unskip Week’

  4. If you need to skip multiple weeks, you can click through the available dates at the top of the page and repeat steps 1 and 2

Here's a 30 second video to show you how:

Please take note of the scheduled renewal times below. It is important to skip or unskip prior to your scheduled renewal time for the week, at noon, 4 days before your delivery day. You can manage your upcoming deliveries, up to 4 weeks in advance.

Automated renewal time

Delivery day

Sunday at noon

Thursday

Tuesday at noon

Saturday

Wednesday at noon

Sunday

Thursday at noon

Monday

Friday at noon

Tuesday

Saturday at noon

Wednesday

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