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How to cancel my subscription?

Learn how to cancel your Hello Chef subscription

Written by Jannelle

Sorry to see you thinking about leaving! If you'd rather skip a week or pause your deliveries instead of cancelling altogether, take a look at our skipping guide β€” it might be exactly what you need.

If you're sure, here's how to cancel:

  1. Log in to your Hello Chef account on the app or website

  2. Head to your Account Settings or Subscription page

  3. Follow the prompts to complete the cancellation

Once cancelled, your subscription won't auto-renew. You'll get a confirmation by email or app notification once everything's wrapped up.

We'd love to know what made you leave β€” your feedback helps us get better. If you've got a minute, fill in our quick Exit Survey on your way out.

A few things to check before you go:

  • Have a peek at any upcoming or outstanding orders so nothing arrives unexpectedly

  • Changed your mind? You can reactivate your account anytime β€” we'll be here when you're ready

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