It's super easy to do! You may follow the steps below:
To make a change for one-week only:
Log in to your Hello Chef Account
Ensure you are viewing the menu for the week when you would like to make a change to your order
Click on 'Edit Delivery'
Select 'Change Day/Time'
Select your preferred delivery day and timeslot
Click 'Confirm' to save changes
To make a change for all future deliveries:
Log in to your Hello Chef account
Go to your Plan Settings in 'My Account'
Edit Delivery Window and select your preferred Delivery Time from the dropdown. Please note changes will be effective starting the first delivery after your next automated payment renewal.
Note: When changing your delivery timing, please take note of the scheduled renewal times below. It is important to make the change prior the scheduled renewal time of your preferred delivery day.
Automated renewal time | Delivery day |
Sunday at noon | Thursday |
Monday at noon | Friday |
Tuesday at noon | Saturday |
Wednesday at noon | Sunday |
Thursday at noon | Monday |
Friday at noon | Tuesday |
In case you have any questions about your delivery on the day, please call 048254400. Before then, please contact us on [email protected] and we'd be happy to assist you.