It's super easy to do! You may follow the steps below:

To make a change for one-week only:

  1. Log in to your Hello Chef Account

  2. Ensure you are viewing the menu for the week when you would like to make a change to your order

  3. Click on 'Edit Delivery'

  4. Select 'Change Day/Time'

  5. Select your preferred delivery day and timeslot

  6. Click 'Confirm' to save changes

To make a change for all future deliveries:

  1. Log in to your Hello Chef account

  2. Go to your Plan Settings in 'My Account'

  3. Edit Delivery Window and select your preferred Delivery Time from the dropdown. Please note changes will be effective starting the first delivery after your next automated payment renewal.

Note: When changing your delivery timing, please take note of the scheduled renewal times below. It is important to make the change prior the scheduled renewal time of your preferred delivery day.

Automated renewal time

Delivery day

Sunday at noon

Thursday

Monday at noon

Friday

Tuesday at noon

Saturday

Wednesday at noon

Sunday

Thursday at noon

Monday

Friday at noon

Tuesday

In case you have any questions about your delivery on the day, please call 04-383-9399. Before then, please contact us on [email protected] and we'd be happy to assist you.

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