Going away or just need a week off? No problem — you can skip a week (or several) anytime, straight from your account.
Just log in and follow these steps:
Hit Manage this week
Click Skip Week to skip the delivery for that week
Changed your mind? Just hit Unskip Week
Need to skip a few weeks in a row? Click through the available dates at the top of the page and repeat for each one
You can manage your deliveries up to 4 weeks in advance, so feel free to plan ahead.
Prefer help from a human? Drop our Customer Loyalty Team a line and we'll sort it for you.
Here’s how to skip or unskip your delivery on mobile:
Heads up on timing
Skips and unskips need to be in by noon, 4 days before your delivery day. Anything later won't make it through in time.
Automated renewal time | Delivery day |
Sunday at noon | Thursday |
Tuesday at noon | Saturday |
Wednesday at noon | Sunday |
Thursday at noon | Monday |
Friday at noon | Tuesday |
Saturday at noon | Wednesday |
The earlier you let us know, the smoother the change — last-minute requests might not reflect in time.
Need to change a delivery date?
You can request a date change anytime — just give us a shout and share your new preferred day. We'll check availability and confirm.
Going away for a holiday or summer break? Let us know your return date so we can plan ahead and have your box ready when you're back.