How can I find out my delivery time?
Your box will be delivered within the delivery window you have chosen. On the day of the delivery you can contact us at 048254400 for any questions. Deliveries typically follow predefined time slots, such as early morning (6 AM-9 AM) or midday (9 AM-1 PM), although these may vary based on your location and preferences.
To get precise delivery details for your order, follow these steps:
Log Into Your Account: Visit Hello Chef and enter your account details.
Check Your Scheduled Delivery: Navigate to the 'Orders' or 'Account Settings' section to view your scheduled delivery date and time.
Adjust Time Slot (If Applicable): Depending on availability, you may have the option to choose alternate time slots for future deliveries.
Contact Support for Help: If you need further assistance, our customer support is available to clarify or help make changes to your delivery timing. Note: Any listed delivery slots represent general patterns and are subject to change based on logistics and seasonal factors. Always refer to your account for the most up-to-date information.
What will I do if I have last minute changes for my upcoming delivery schedule?
In case you have any questions about your delivery on the day, please call 04 825 44 00. Before then, please contact us on [email protected] and we'd be happy to assist you.
How do I cancel a delivery?
No worries, you can skip your deliveries prior to your renewal day. For more information on skipping, you can click here.
In case your order has been processed and is scheduled for delivery, please contact us on [email protected] or call 048254400.