Change your box size, delivery day, or time for any single week — without touching your default plan.
Life doesn't always run on schedule, and your meal plan shouldn't have to either. Whether you pick your recipes week by week or plan a month ahead, customising deliveries gives you full control over how and when you cook.
What's a customised delivery?
Every week, your box arrives on the same day, at the same time, with the same number of recipes — that's your default delivery.
But if one week looks different — maybe you're heading out of town, or it's a busy stretch and 3 recipes feel more doable than 5 — you can tweak just that week without changing anything else. That's a customised delivery.
How do I customise a delivery?
Easy — just hit Manage this week on your menu. From there, you can change the delivery day, time, or box size for that week only.
You'll spot a small gear icon on the menu navigation bar showing which weeks have been customised. So whether you're checking next week or four weeks ahead, you can see at a glance what's set as default and what's been tweaked.
How do I change my default delivery?
If you want the change to stick for every future box, update your default settings:
Log in to your Hello Chef account
Head to Plan Settings in My Account
Hit Edit Delivery Window and pick your new day or time from the dropdown
Heads up: changes kick in from your first delivery after the next renewal — not the upcoming one.
What else is new?
A couple of recent updates worth knowing about:
Your menu, personalised to you — we've reordered your menu based on what you've ordered before, what you've rated, and your meal preferences, so the recipes you'll love show up first. Learn more
Split delivery — split your weekly order into two deliveries for fresher ingredients and more flexibility in your meal planning. [Learn more] or give our team a shout if you've got questions.