Only one discount, referral credit, or store credit can be applied to a box at a time.

Got all three on your account? Lucky you — here's the order we'll apply them in:

discount first, then referral credit, then store credit.

Store credit refund policy

Store credit on your account can't be refunded to a bank account, but it'll come straight off your next Hello Chef order.

FAQs

Why wasn't my store credit applied to my next order?

Store credits sit at the bottom of the priority list — discounts and referral credits get used first. If one of those covered your full order, your store credit stays put for next time.

Can I use a store credit and a discount code together?

Nope — only one promotion per order. Keeps things simple and fair for everyone.