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How to add and manage your 2nd delivery

A step by step guide on splitting your order into 2 deliveries at no extra cost

Sanjit avatar
Written by Sanjit
Updated this week

Adding a second delivery is only available to Dubai deliveries at the moment, we're planning to expand it to other emirates in the near future. Here's how you can add a second delivery to your order at no extra cost:

Step 1: Select your recipes 0:00

  • Select your recipes and add-ons for the week

  • In this example I've selected 6 recipes and 4 add-ons

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Step 2: Add a Second Delivery 0:08

  • Click on the 'Add Delivery' button at the top of the screen.

  • Select 'Add a Second Delivery'.

  • Choose your preferred delivery day (e.g., Wednesday) and time (e.g., 7am to 9am).

  • Click 'Confirm Second Delivery'.

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Step 3: Review Split Recipes 0:27

  • Your recipes will be automatically split between the two deliveries.

  • You can choose to apply this change for all future weeks or keep it for just this week.

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Step 4: Move Recipes Between Deliveries 1:01

  • To move a recipe from one delivery to another, select the recipe (e.g., spicy tamarind prawn and coriander stew) from delivery two.

  • Click on the 'Move to delivery 1' button.

Step 5: Check Delivery Details 1:27

  • Confirm the number of recipes and add-ons in each delivery.

  • Check the delivery dates at the top of the screen (e.g., first delivery on November 3, second on November 5).

Step 6: Manage Delivery Times 1:32

  • Click on 'Manage' to adjust delivery times.

  • Select 'Customize Delivery Date and Time'.

  • Review and change the 1st & 2nd delivery date as needed.

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Step 7: Confirm Changes 2:07

  • Click 'Confirm' to save your updated delivery date & time.

  • All the recipes you've selected and moved across deliveries will remain where they are untouched.

Step 8: Seek Help if Needed 2:25

Link to Video Guide:

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